Resolving Conflict with Others

Resolving Conflict with Others

Overcoming Emotions in Conflict Situations
Audio Program

Audio Format:  mp3

Time:  7:10

File Size:  16.40 MB

Bit Rate:  320 kbps

Product No. DP0213-02
Price: $1.88

Product Description

Conflict occurs whenever people disagree over values, perceptions, or ideas. Yet, it’s not conflict that’s at fault, since everyone has different needs and desires, but how we respond to conflict. Feelings and emotions can be very strong at times, which can hamper our communication. Since we can’t deny emotions, we can make an effort to acknowledge, or be aware of, the other person’s feelings before attempting to resolve the conflict. When we see things clearly, fear and anxiety no longer magnify our conflicts and problems.

This audio program was written and recorded by Michael Chojnacki and is part of the “Dealing with Difficult People" series from the Aikiway Training Programs.